R10

AI retention autopilot · iGaming

Increase player LTV

with human- sounding AI calls

R-10 reaches active and high-value players in their own language, keeps them engaged between deposits, and hands warm outcomes back to your CRM.

Talk to assistant

Book a demo

Built for iGaming

Voice + SMS follow-up

CRM-scale outreach

Live

Talk to assistant

Built for iGaming

Voice + SMS follow-up

CRM-scale outreach

The retention gap

Your players don’t need more messages,

they need timely attention

R-10 is an AI voice-agent platform for iGaming operators. Our agents call active and high-value players in their own language, keep them engaged between deposits, deliver personalized offers, and help your CRM team grow repeat revenue at scale.

Where retention breaks

The right moment

passes faster than a team can reach it

Personal outreach is hard to scale

R-10 handles routine retention calls at scale, so your

CRM and VIP teams focus on the players and relationships that matter most.

Deposit moments pass fast

R-10

calls at the right moment

and sends the next step by SMS — before the intent to play cools off.

One message doesn’t fit every market

Voice, tone, and language

adapt per market

— native, not an offshore script read aloud.

Why R-10

Built for retention teams that answer to the numbers

Human-sounding voice

Natural timing and emotion, with fast replies across regions — not a robocall players hang up on.

Native in every market

Local languages and accents, not an offshore call center reading from a card.

Your data is yours

Exportable, portable, deletable. Never reused, never shared with anyone else.

Built for iGaming

Player memory, deposit-aware offers, and responsible-gaming guardrails come standard.

How it works

Launch retention calls without rebuilding your stack

Connect CRM and segments

Import players, map fields, and plug into the tools you already run.

Set voice, language, logic

Choose the tone, market, offer, and trigger for each campaign.

R-10 calls and reports back

Calls, SMS follow-up, and outcomes stream straight to your dashboard.

From the floor

What retention leads say once R-10 is live

“

With R-10, our reactivation campaigns achieved 38% connect rate on dormant players — nearly 3x our email benchmarks. The AI voice agent handled objections naturally while capturing structured sentiment on why players churned. This insight reshaped our entire retention strategy.

Reactivation Manager, Flutter Entertainment

“

We ran R-10 against our legacy SMS/email stack in a controlled test. Within 14 days, voice showed 2.4x uplift in deposit follow-ups among failed-transaction players. The incremental GGR per reactivated player easily justified platform investment.

VP of Marketing, Kaizen Gaming (Betano)

“

R-10 automated our entire deposit follow-up workflow end-to-end. Failed deposit → voice call → objection handling → SMS link → CRM sync in real-time. We eliminated manual work and improved player experience simultaneously without adding staff.

Player Lifecycle Lead, LeoVegas Group

“

We needed scale without hiring more agents. R-10 handled 12,000 calls in week one with 24/7 availability and 31-language support. Cost per retained player dropped 60% versus live agents — voice is simply more efficient at scale.

CRM Director, Betsson Group